Effective Date: 02/28/2025

Last Updated: 02/28/2025

Welcome to our website at www.tekdesign.net (the “Website”), operated by TEKDesign, LLC. (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our IT Managed Services.

By accessing or using our Website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Website or services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

We may collect personally identifiable information that you voluntarily provide to us, such as:

• Name
• Email address
• Phone number
• Company name
• Job title
• Billing and payment information
• Any other information you provide when contacting us or using our services

b. Non-Personal Information

We may automatically collect non-personal information when you visit our Website, including:

• IP address
• Browser type and version
• Operating system
• Pages visited on our Website
• Time and date of visits
• Referring website addresses

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our Website. These technologies help us analyze trends, administer the Website, and gather demographic information about our user base. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, operate, and maintain our IT Managed Services
• To improve, personalize, and expand our Website and services
• To communicate with you, including responding to inquiries and providing customer support
• To process transactions and send invoices
• To send promotional emails, newsletters, and updates (you may opt-out at any time)
• To monitor and analyze usage and trends to improve your experience
• To comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors, contractors, or service providers who assist us in operating our business, such as payment processors, email service providers, and IT support.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders or subpoenas).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct or update your personal information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-Out: Opt-out of receiving promotional communications from us.

To exercise these rights, please contact us at privacy@tekdesign.net.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Company Name: TEKDesign, LLC.
Email: privacy@tekdesign.net
Phone: (225) 755-8354
Mailing Address: 7515 Jefferson Hwy. #180, Baton Rouge, LA 70806